Your loads are our priority. With our team of Capital Transportation specialist drivers, your packages, freight and cargo are in safe hands. All our drivers receive regular customer service and health & safety training to ensure you receive the very best service and care.
We’ve been helping businesses grow and deliver by offering a fast, safe, professional transport partnership.
We understand that a one size fits all approach doesn’t work. That’s why we provide a 24/7 personalised service to ensure your goods arrive safely and on time.
We do business like its meant to be done, and that being said we oblige to doing business in the absolute best way. When a contract is made, we make sure to honor it, and do all that the contract requires.
From day one, safety has been the highest priority at Capital Transportation Inc.. Safety for our employees, customers and motoring public will always remain our primary focus in all the policies, procedures and programs that govern our business.
How We Provide Consistent Service for Our Customers:
- • Total Quality Management
- • Profit Improvement
- • Innovation and Technology
- • Communication
We also believe that the only key to success when it comes to the transport business is to always get to know your clients, learn what makes them tick or not. Knowing your clients personally will help the company know what things to avoid that could trigger a negative impact on our clients and what type of services are right for these clients as well.
Other important factors that our company follows which led us to be one of the most successful transportation business in USA also include our insurance policy which helps both our company and our clients for minimal cost if by any chance something goes wrong. Our company, the Capital Transportation Inc. always has our insurance policy in place which will cost only a minimal amount but will cover lost revenues and supplemental disability insurance. We believe that with the right insurance coverage in place, we can protect both our clients and our business for when possible challenge and disaster happens in the future.
Our company also invests in the best software and technologies which can help tracking parcels, receiving payments and be in constant contact with our customers at all times an easy and breezy job. We use GPS with all our transport vehicles to make sure our drivers will be able to reach their destination on time and without having to worry about getting lost in areas that they are not familiar with. This type of software and technology will also help our company save money on fuel, save time and energy on our drivers by avoiding going back and forth on areas that they are not used to. All in all, investing on the best routing technology and software has helped our company save on unnecessary expenses and help our drivers meet their deadlines at all times as well.
Lastly, our company relies on the best customer service as our key to success and by that being said, we always make sure that all our clients are being treated with respect, with honesty and we always make sure that all our clients’ expectations are met at all times.